I Am Groot Fancy Groot Funko Pop! Vinyl Figure #1191

Shipping Policy

Jays Pops N Stuff ships to addresses within the United States.

Order Processing

In-stock orders typically ship within 1–2 business days after payment has cleared. Weekends and postal holidays are not considered business days.

Delivery estimates vary by shipping service and destination and are not guaranteed.

Payment Verification & Security

To help protect customers and prevent fraudulent transactions, orders may be subject to additional payment and security verification before fulfillment.

If verification is required, order processing and shipment may be delayed. We may contact customers for clarification or cancel and refund orders when verification cannot be satisfactorily completed.

Shipping Rates

• US orders of $50 or more qualify for free standard shipping.
• Orders under $50 are charged the applicable shipping rate displayed at checkout.
• Shipping charges are displayed before checkout is completed.

Customers are responsible for providing complete and accurate shipping addresses. Please contact us promptly if a correction is needed. Address changes may not be possible after shipment.

Shipping Insurance & Claims

Packages Marked Delivered but Not Received

If USPS tracking confirms delivery but you cannot locate your package, please contact your local USPS Post Office to request a delivery investigation and package search.

Please retain any case or reference number provided by USPS. If the package remains missing after the investigation, contact Jays Pops N Stuff with your order number and investigation details for review.

Damaged Packages and Merchandise

If your order arrives damaged, please contact Jays Pops N Stuff promptly and provide:

• Clear photographs of the damaged merchandise.
• Photographs of the original shipping box or container showing any visible damage.
• A clear photograph of the shipping label attached to the original package.

Retain the damaged merchandise, original shipping container, and all packing materials until the claim is resolved.

Carriers or insurance providers may require additional documentation or inspection. Claims are subject to review and applicable coverage terms. Nothing in this section limits applicable customer rights.

Jays Pops N Stuff 30-Day Return Policy

We take great care in packaging collectibles to help ensure they arrive in excellent condition.

Minor manufacturer packaging imperfections may occur and do not automatically qualify an item for a return. If merchandise arrives damaged, please contact us promptly so we can review the issue.

Return Eligibility

Eligible merchandise may be returned within 30 days of purchase, subject to the following conditions:

• Merchandise must be unopened, unaltered, and in its original condition.
• Original seals must remain intact.
• Any included PopShield Protector must be returned with the merchandise.
• Returns must be securely packaged in a shipping box with appropriate protective materials. Inadequate packaging that results in damage may affect refund eligibility.

Return Shipping and Refunds

Customers are responsible for return shipping costs for ordinary returns, including changes of mind.

Original shipping charges are generally nonrefundable. Shipping fees are not refundable when an order is returned because of an incorrect or incomplete customer-provided address.

Approved refunds are issued to the original payment method after returned merchandise has been received and inspected.

Blind Boxes and Random-Chase Merchandise

Returns for change of mind are not accepted on sealed blind-box or random-chase merchandise, including applicable Funko Soda products.

Merchandise with broken seals, evidence of tampering, or unauthorized alterations is not eligible for ordinary returns.

These restrictions do not limit applicable rights concerning damaged, defective, or incorrectly supplied merchandise.

Need Assistance?

For questions, return requests, or shipping concerns, please visit our Contact Us page . We will review your concern and respond as promptly as possible.